Wednesday’s LIF STYLE Watch

March 17th, 2010 | by: Deanna Killackey
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LIF Style watch blog logo

If you walk the halls of JSH&A, you may find JSH&A’s Chief Vision Officer Jonni Hegenderfer talking about the agency’s LIF™ Style strategy. From attitudes and preferences to media habits and consumer trends, JSH&A’s trademarked LIF Style approach bring new understanding to communicating with consumers.

As part of our reoccurring Wednesday blog the “LIF Style Watch,” we’ll take a look at some of the latest statistics that may impact your next campaign. We’ll share new media habits and findings from tried-and-true public relations tactics. Enjoy and be sure to pass it along!

In recent news:

  • Facebook fans and Twitter followers of a brand are more likely to not only recommend, but they are also more likely to buy from, those brands than they were before becoming fans/followers. A recent article shared by Media Post, found that 60% of Facebook fans and 79% of Twitter followers are more likely to recommend those brands since becoming a fan or follower. And 51% of Facebook fans and 67% of Twitter followers are more likely to buy the brands they follow or are a fan of.
  • 20% of the top 10 most-tweeted brands this week are dead-celebrity brands – Notorious B.I.G., Chuck Norris and Corey Haim
  • More men than women prefer to communicate with others via a cell phone conversation after searching for a product or service online (The Retail Advertising and Marketing Association, a division of National Retail Federation, 2010)
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This Week at JSH&A…

January 22nd, 2010 | by: Stephanie Florence
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This week has been a whirlwind at JSH&A! Planning, events and new programs have created a fast pace in the office, but we wouldn’t have it any other way. In case you’ve been on the same track, we wanted to provide a quick round-up of all the places where you can find JSH&A and our clients online. Be sure to fan and follow us to receive updates about the work we do (and all the fun we have) with social media!

@JSHAPR on Twitter

JSH&A on Facebook

@redbox on Twitter

redbox on Facebook

@Lightlife on Twitter

Lightlife on Facebook

@DremelBrand on Twitter

Dremel on Facebook

@DoFruit – Edible Arrangements on Twitter

Edible Arrangements on Facebook

@LaphroaigWhisky on Twitter

Laphroaig on Facebook

Friends of Laphroaig on Facebook

Master Lock Secret Vault Application on Facebook

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This Week at JSH&A…

January 15th, 2010 | by: Stephanie Florence
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Looking for new recipes or vegetarian food tips? Check out Lightlife. Lightlife, a pioneer in the vegetarian food industry is offering vegetarians and food lovers the opportunity to connect online via Twitter and Facebook.

Lightlife’s resident Blog-itarian Rachael shares insights into the Lightlife products on Twitter. Follow @Lightlife for vegetarian tips and new product news. Additional culinary and active lifestyle tips are featured on Rachael’s blog, The Be Pro-Veggie Blog. Just reading Rachael’s recipes and tips has made me hungry … I’m anxious to test them myself!

With more than 400 fans and counting, the Lightlife Facebook page allows fans to share their own vegetarian food facts, photos and tips! From offering firsthand tasting notes to asking where to purchase the products, one thing is certain – lovers of the Lightlife products are happy to have an outlet on Facebook where they can connect with the brand.

Stay tuned for more updates from JSH&A. 2010 promises to be a year of social media exploration, offering new opportunities for brands to engage consumers, build brand awareness and stimulate word-of-mouth buzz.

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Shout Out of the Week

September 4th, 2009 | by: Deanna Killackey
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It’s been a while since I posted, but believe me, there’s plenty to shout about! I recently read about Jones Soda Co.’s partnership with Universal Studios and Focus Features and found it to be an interesting online campaign.  Promoting the upcoming movie 9, the campaign features a new microsite that encourages movie and soda fans to talk about the brands via Twitter, Facebook, MySpace and a widget.

Already an interactive brand known for allowing customers to submit photos for its bottles, Jones Soda Co. is capturing attention from current and new fans through this interactive online experience and 9 sweepstakes.  As if the movie trailer wasn’t enough to spark my interest (or the celebrity actors I saw promoting the film at the San Diego ComicCon!), Jones Soda Co. is now offering me the chance to win a private movie screening of 9 with 99 of my friends, plus the chance to receive a limited-edition 9-themed Jones Soda bottle (not available in stores!)

I’m interested to see how the campaign is received by Twitter and Facebook followers.  The movie releases 9/9/09 … let me know what you think!

9 – Official Trailer

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Social Media + Politics … huh?

February 27th, 2009 | by: JSH&A
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To get in the spirit for next week’s Kevin Sullivan presentation at JSH&A (Sullivan is the former White House Communications Director), I thought I would check out how politicians are using social media in their current and upcoming campaigns. 

 

It’s been widely reported how Barack Obama spread the word to young people (more than 2 million people were passionate enough sign out of their usual stomping grounds long enough to create profiles on my.barackobama.com as well as following him on other social media sites) by using social mediums like Facebook, MySpace and Twitter.  It’s been said that Barack Obama gets the Internet and social media the way that Kennedy got TV.  The day after his presidency was announced WhiteHouse.gov was completely revamped and far more user-friendly – something that would have been an afterthought for his predecessors.  Notably, Obama used Flickr & YouTube to get IN on the discussion, rather than relying solely on our generation to listen to his points (smart). 

 

In an article by Kate Gardiner for Medill Reports Chicago, she shares that many of the contenders in the 5th Congressional District primary race in Chicago have joined social mediums like Twitter and Facebook and are using these platforms to gain followers, spread their opinions about major speeches (President Obama’s included) and policy and more.  Some maintain their own pages, while some enlist their staff to “ghost write” their content.  An interesting piece of information to note from Gardiner’s article:  Chicago has the third-highest per capita Twitter use of measured metropolitan areas…so it is likely to have more impact in Chicago than in a smaller city.  We are also the third most-populous city in the nation … coincidence? 

 

I’ll be interested – and keeping an eye out – to see what happens in these races, and to see how politicians quantify their win (or loss) based on their social media efforts.  There’s almost as much research citing the impossibility of measuring and tracking social media’s effect on outcomes as there is about people, companies and politicians who use it to campaign, so it will be interesting to see how the media quantifies these races.  Of course Barack Obama did not win the election because he had lots of Facebook “friends” – but it didn’t hurt his cause.

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Online consumer = power

February 27th, 2009 | by: JSH&A
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This week’s online rumbling had much to do with Facebook’s new Terms of Service, announcing that any content (photos, notes, comments) on your profile is theirs eternally, even if you delete your account. Old college photos coming back to haunt you? Too bad! Trying to minimize your online persona? Oh well! To their credit, they swiftly adapted the TOS and future procedures after the online firestorm ensued. Apparently some policies will be put to a vote by the F’book community to determine if they’re used. To understand your rights and current protection, find their official explanation here.  The odds of you being affected by this are minimal to moderate depending how scandalous of a life you lead and your future intention to delete your profile…regardless, it’s something to think about.

 

I loved this story…Tropicana debuted new packaging this week, developed with a $35 million campaign and vetted by focus groups before its release. Fans (who knew there were Tropicana die-hards?) loudly

Before and after packaging...thanks DesignRelated!

Before and after packaging...thanks DesignRelated!

voiced their concerns via email, Twitter and phone calls to the company, and this week the brand announced it would be returning to its previous design.  You have to give them credit…it takes a lot to turn your back on an idea that scores high among traditional marketing evaluation – research, focus groups, numerical data – and admit that your consumers just don’t like it.

 

Finally, I received a pitch for YouShouldHaveSeenThis.com, a list of 99 infamous Web items you should have seen by now. As PR people we are expected to ‘get’ consumers, which includes pop culture

The elusive Spaghetti Cat

The elusive Spaghetti Cat

phenomena and the email forwards we pretend not to have time to view but secretly watch during lunch. I suppose the very idea of gathering them on one blog decimates their coolness…anyway, if you don’t already know Spaghetti Cat, ‘Fail’ blog, Rickrolling, etc., click here and pretend you do.

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Socializing, Chatting and Hi5-ing, Online

February 11th, 2009 | by: JSH&A
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Until five minutes ago, I had never heard of Ning.com, Hi5.com, FuBar.com, or UrbanChat.com … but apparently almost 9 million unique visitors (8,853,003) have, and visit these sites regularly.  That is a LOT of social networking taking place “offsite” (and by that I mean independent of the networking giants Facebook and MySpace).  I have accounts on four of the top five social networking sites and have heard of / done research on another 10 of them.  The remaining 11 … no idea where these (and their millions of visitors) came from.

 

 

I’ve been thinking about the idea of a “social media expert” lately, and the people who claim to be them.  I imagine it’s pretty hard to both claim your expertise, and have time to publicize that knowledge, let alone use and consult those who need it (aka everyone!).  While social media has never been my primary occupation I can’t imagine there are enough hours in the day to explore, try and analyze all of the different platforms and maintain your “expert” status.  While I aspire to be an expert at something, someday I might try to stick to a more static area of study.  Thoughts? 

 

For more on the top 25 social networking sites, click here. 

 

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Loving Social (and Real) LIF

January 29th, 2009 | by: JSH&A
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As in forming actual, real-life social relationships (friendships, romantic relationships, etc.), virtual connections (with people or mediums) are formed based on trial and error.  We stick with what (or who) we like, and let the rest go on their merry way. 

 

I was a MySpace user.  For approximately 47 days.  I created my profile, added a few friends, uploaded some content, took a few surveys … and was over it.  I was already “involved with” Facebook, and that’s where the people I identified with were hanging out.  To me, MySpace was like the date you get asked out on, when you are already in a relationship, and that you are more than happy to politely turn down. 

 

I tried Twitter (am still trying!), but I don’t love it and don’t choose to spend much – if any – of my time with it.  I have 37 followers, and follow about 30 “people” (most of which are actually brands, reporters and news outlets).  I log on maybe once every six or seven days, or when I am alerted that I have a new follower – prompting me to remember that I have an account and update my status and read whatever is on my homepage (usually nothing but PSFK trend alerts, which I’ve read on their website already).  I am not sure how much longer I’ll be a user, or if I will ever understand the social media world’s fascination with the medium, but I am determined to stay “in the game” on Twitter for now.  For me, Twitter is the dating relationship that you want to work, but know is doomed to fail.    

 

On the flipside, I was first turned on to Tumblr about a year ago, and it was love at first sight.  Tumblr is a free microblogging site to which you can post text, photos, video, music, chat and more, all on a customized home page and within a community that makes me feel like a part of something.  I spend time with it, use it and know it like the back of my hand.  I have 171 (and counting!) followers and follow about 100 other users whose posts interest and inform me on a daily basis.  Tumblr is like that one-in-a-million person that you want to spend all of your time with and prove that you are worthy of the same affection. 

 

Why do we “fall for” one medium over the other?  Why do we choose to spend our time with some mediums as opposed to others?  In my opinion, it’s linked to the time and effort we choose to put into the “relationship.”  For people who love to post photos … try Flickr, Shutterfly or Snapfish.  For those who are interested in viewing and sharing video … there is YouTube, iFilm and Vimeo.  If you are a blogger by trend or by trade … there’s Blogspot, WordPress, Tumblr and more. 

 

Just like you pick your partner based on his or her traits and characteristics, so should you pick your social medium of choice.  Make the commitment to spend time with your medium of choice, learning its ins and outs, its likes and dislikes … its personality, and your willingness to adapt … and look forward to a long, meaningful relationship as you become an expert at _____insert your social medium here_____.

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As Social as They Come

November 26th, 2008 | by: JSH&A
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I’m Kelcy … recent addition to the JSH&A team and native Nebraskan, living in Chicago.  It’s nice to meet you!

 

As you may have noticed, each JSH&A blogger has a special area of interest … mine?  Social media (and newly tapped advocate for the agency’s Social LiF platform, but more on that to come) and all things viral.  As an early adopter of mediums like Tumblr, Twitter and even the now-archaic Facebook, and a marketing public relations professional, I’ve been fascinated to see how brands and companies are integrating themselves into consumer’s personal (and increasingly online) lives more and more every day. 

 

One of my first brand connections on Twitter was with an 80’s style Teddy Ruxpin-esque “twittering teddy” from Verizon.  The techno-bear interacted with me so much as to respond to a statement I “tweeted” (I wasn’t a big fan of his hair color … excuse me, wig choice) by changing his wig live, on streaming webcam, moments after my “140-character or less” update was posted.  While not teaching me much about Verizon’s new 2.0 web services (I really don’t understand it), this bear taught me a lot about a brand’s ability to communicate, spark conversations and interact with consumers.  I also follow FLOR, Best Buy and Bells Beers, because they are brands that I am interested in personally (and wouldn’t mind a discount code for once in awhile). 

 

Another instance when I have been amazed by the power of a “tweet” is the power of the microblogger on both Twitter and Tumblr in August 2008 when users of both mediums beat CNN.com’s as-it-happens “breaking news” icon to the news of a 5.8 scale earthquake in L.A. by at least 10 minutes.  In a news climate where news is stale almost as soon as it’s news, that’s a big gap.  The first Tumblr to break the news was literally on the phone with a friend in L.A. when the earthquake struck.  You can bet it took her no less than 10 seconds post-incident to post the information to her personal blog, informing a legion of bloggers who follow her.  A fellow Twitter user gained more than 300 new followers that day, after her witty (140 characters or less) earthquake comment began circulating virally.

 

I could go on for days (and will, soon) … but it’s just a few short hours until Turkey Day, and I am hungry for some quality offline socializing time!  Happy Thanksgiving!

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