The Role of PR Video

April 19th, 2012 | by: Deanna Killackey
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Video content is fast becoming one of the most valuable and flexible online marketing assets that any company can own.

Reuters.com reported earlier this year, that video views on YouTube have increased by 25 percent in the past eight months, to an astounding 4 billion per day. YouTube projects that mobile video will generate 66% of all mobile data traffic by 2015.

Of course, video marketing isn’t a new concept. Remember b-roll and Beta tapes?  For years, companies have invested in corporate videos as powerful tools to inform, educate and entertain key influencers. But in the last few years, web video has really taken off – especially amid the evolution of the social media arena.

JSH&A’s video production partner, Thatcher Kamin of Taste Media Group, shared his thoughts with us about the importance of video messaging. Here’s a look at some of what he had to say.

JSH&A: What has changed over the last two years in terms of video use and distribution?

Kamin: As the social and mobile space continues to rise, the opportunity to educate, engage and entertain consumers with professionally produced video content has become a necessity for brands. Video not only helps share a brand’s story – whether one of quality and value or that rich in history and heritage – but also can complement a traditional press release with relevant content that media can easily insert into an online feature. Today’s public relations campaigns are capturing content for inclusion in social media news releases, digital properties, social media channels and more.

JSH&A: How important is it in today’s landscape to incorporate video into launching a brand, a product or a company?

Kamin: Internet users spend large amounts of time on video sharing websites. Whether they are viewing a comic video or researching a product or service, your company needs to be there. Studies show that by simply incorporating video onto your website consumers will spend more time engaging with the brand. To that point, Google and Compete recently reported that 39% of shoppers reference videos when researching a product.   

JSH&A: Given all the social media channels today, what are some steps that brands can take to create an engaging and effective video package?

Kamin: Like most communications programs, every video needs to start by identifying the story you want to tell. Once you identify the core message and story, the creative, social and production strategy will follow. A mix of owned, earned and paid media should be considered to capture the greatest reach. I also recommend partnering with an agency, such as JSH&A, that offers full-service video production capabilities. Having all video production managed from start to finish by one team is not only efficient, but also highly effective in delivering a strategic end product. 

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How Infographics Support PR

March 9th, 2012 | by: Miguel Cano
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Sift through the social web and you will likely come across an infographic. Lately, they are hard to miss. It’s a visual format that has become quite popular amongst marketers to share information in a more visually compelling format.

Public relations professionals rely on words…a lot of words. Sometimes, the most effective way to convey a message, idea or brand story is to use fewer words and rely more on visuals. Infographics have become an increasingly popular content marketing tool because they are easy to share.

Our team recently held a discussion about infographics. To help us learn more about this less wordy format, we asked the experts at BlueGlass for some insight about infographics, how they support public relations programs and the infographic development process.  Below is the infographic the BlueGlass team put together for us.

Special thanks to the good folks at BlueGlass who were kind enough to help us out.  Cheers!

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Twitter 2012 Statistics

February 24th, 2012 | by: Deanna Killackey
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The latest PR Daily News Feed came today and included an interesting infographic from Infographic Labs. Check out the Twitter 2012 forecast!

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We’re At It Again — Social Media Measurement

February 2nd, 2012 | by: Deanna Killackey
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“How do you measure success?”

 “What is the level of influence versus the level of engagement?”

 “Have we figured out the value of an influencer and how it affects our ROI?”

 What?!!!? We’re talking about social media measurement again.  That’s right folks, these were the questions I heard as I recently sat at the conference room table reviewing program results from 2011.  One of the many hot button topics of 2011 will again be the hot button topic of 2012, and every year thereafter until we have a standard set of metrics for brands to use.

Unfortunately, the chance of identifying one standard set of metrics for every brand is small.  Metrics tied to brands are different as are the overall program goals and social media strategy.  Plus, I still believe the true power of WOM cannot be measured in full. 

As PR specialists, we’ve all reported impressions, unique daily visitors, Klout scores and advertising value equivalencies, but how can we move forward to improve social media measurement?  If you ask me, success goes back to three basic principles: 

  1. Benchmarking – Social media provides a treasure trove of data for analysis; however, we should not abandon primary research methods such as focus groups and surveys to clearly outline behaviors before launching a program.
  2. Outline Objectives – It’s easy – what is the program trying to achieve?  As learned in PR 101, a clear objective defines the behavior you are trying to impact, a rate of change and a period of time it may take to change that behavior.
  3.  Identify Metrics – Clear metrics should be identified during the planning phase.  The metrics should align with the overarching strategy as well as the objectives.  Teams should keep these metrics front and center throughout the entire campaign to ensure the executed tactics match up.  If they don’t make the necessary adjustments.

While the industry may not have a heaven-sent answer to the eternal measurement questions, PR professionals can take a step back and ask themselves – “How is this achieving my brand’s business objectives?” and “Can I showcase that success with more than just nmbers?”

And with that said, I say “Goodnight!”

(Oh, and enjoy this weekend’s Super Bowl commercials.  With $3.5 million :30 commercial spots, there better be some good ones this year.)

 

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LIF™ Check-Up

January 24th, 2012 | by: Jonni Hegenderfer
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Have you talked with your consumers lately? Do you know what’s happening in their lives?  What are the shifts in their priorities and their habits?

In today’s 24/7 environment, life changes quickly.  The holiday retail trends hint at some of the consumer evolution taking place as Cyber Monday online shopping increased 33% over 2010.  “Mommy Bloggers,” a phenomenon two years ago, are now part of the “Citizen Journalist” category.  YouTube has the power to create stars and to put criminals behind bars.  Talk about privacy issues – it’s not the police camera on the light post but the man-on-the-street with a cell phone that is documenting life’s movements.

We also know that there’s an ongoing migration in media habits as consumers evolve from the “Grounded” media consumer watching the evening news on TV, to the “Wired” technophiles who depend on Yahoo! and Twitter for their news.  And everyone’s on Facebook, even Grandma.

The impact of technology and our wired universe is obvious.  But we also need to look at the change in consumer lifestyles. Boomers are turning 65 – they have money, bucket lists and arthritis.  College grads have a shiny degree but can’t find a job.  Families who struggle to pay the bills are bringing their kids to the food pantry – to help others less fortunate.

Beyond the changing demographics of today’s consumer, we need to understand the changing needs, aspirations, apprehensions and habits that are driving decisions – especially as the changes relate to our brands.  Most important is the need for a brand to engage, to talk with the consumer and not at the consumer.

Give me a call.  I’d love to talk with you about your consumer’s LIF* changes.

*LIF™ is JSH&A’s trademarked approach to understanding consumer Life Influence Factors.  We bring LIF™ to PR. 

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Why social media is a PR job

January 20th, 2012 | by: jcole
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Today, more and more consumers are turning to social media to communicate with brands. Long gone are the days when dissatisfied customers write hand-written letters of complaint – now, all they have to do is click ‘like’ on Facebook and comment on the brand’s wall to share their story.

And with 88 percent of consumers alleging they’re less likely to buy from brands that ignore complaints on social media, it’s never been more important to have the right team managing these platforms. Facebook, Twitter and even new platforms like Pinterest are essentially just new methods of communication. As such, it’s only natural that those that manage social media for brands be good communicators.

That’s where PR comes in. We liked PR Daily’s recent take on why PR should handle social media, but here’s ours:

1. We know your brand messaging.  We’ve written your press releases, key messages and we know your communication objectives. We’re already on your team – making us experts on what you would like expressed to your public. What’s more, chances are we’re already well-versed in tough Q&A, making us ready to respond to consumers effectively and quickly.

2. We know your consumer. We know your target – their interests, their media preferences, probably even their average family makeup and nationality. We’re equipped with the vital information to reach your consumer and already have practice using it.

3. We’re writers. I can’t tell you how many times I’ve seen spelling or punctuation errors on brand pages, whether in posts to the full community or individual responses to consumers. PR professionals are highly detail-oriented writers at the core. We know the right place to put a comma, the correct form of words like affect and effect and consider proofreading to be the golden rule in our work.

4. An integrated campaign is an effective campaign. A deep understanding of a brand’s PR and social media efforts is essential for any PR campaign – and that only comes from integrated marketing approach. Leveraging what PR is doing in social media and vice versa allows for effective communication that creates a more engaged consumer.

5. Listening to consumers helps us plan for the future. By knowing what consumers are saying about your brand and what communication engages them best, we’re better equipped to plan successful PR campaigns in the future.

What do you think? Tweet us at @JSHAPR or leave a comment on our Facebook wall.

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Billions Upon Billions

December 22nd, 2011 | by: Jonni Hegenderfer
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Dr. Carl Sagan, the great American astronomer, author and television host of Cosmos: A Personal Voyage, often referenced the galaxy and its “billions upon billions of stars.”  While JSH&A is a miniscule dot in the galaxy, we too have billions upon billions of 2011 media impressions to report in our agency’s universe.

Thanks to the great assignments from our clients, our astronomically talented staffers generated more than 34,500 media placements resulting in more than 4.5 billion impressions…and we’re still counting.   With a wide range of traditional and online media – everything from O Magazine, to Reuters, The Today Show, Good Morning America, the NY Times, LA Times, the WSJ Speakeasy Blog and CocktailEnthusiast.com, Squawk Box, Better Homes & Garden DIY, Popular Science, Woman’s Day, Family Circle, Real Simple, Good Housekeeping, SHAPE and SELF magazines, Pro Football Magazine, People.com, etc., our 2011 PR campaigns connected our clients’ brands with both broad and target-specific audiences.

Then, of course, there were the Blogger s – Mommies, Foodies, Tool Guys, and others.  We met them on their websites, on the phone and in person at events like BlogHer and Food Buzz.   There’s no doubt we will look back at 2011 as the coming of age of this powerful community of “citizen journalists.”

While 2011 sadly said goodbye to both Oprah and Regis, it welcomed new personalities on the YouTube channel  and opened up a new broadcast venue for PR campaigns like the Hershey’s Air Delight Product Balloon Launch and the launch of Hershey’s Kitchens YouTube Channel with more than 9,000 total views in the first six weeks.  Justin Bieber is not the only star to launch on You Tube.

As we welcome 2012, we thank our great clients for the opportunities they give us.  We greatly appreciate their partnership.  Here’s to billions upon billions of amazing new placements in 2012.

Happy Holidays and a Happy and Healthy New Year!

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JSH&A Top Campaigns of 2011

December 19th, 2011 | by: JSH&A
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As 2011 comes to a close, we wanted to take a look a back and highlight our favorite client campaigns. After an office-wide vote, the results are in – presenting the top JSH&A campaigns of 2011:

Hershey®’s Air Delight™ Chocolate Launch – JSH&A took the chocolate experience to new heights – literally – by hosting a sky-high hot air balloon tasting of new aerated Hershey’s Air Delight Chocolate for targeted media members, which also included a helicopter ride to and from the event with views of the New York City skyline.  Editors representing 23 top-tier print and online outlets attended to taste the light and airy chocolate, helping to generate more than 59 million media impressions covering the product and calling the event “the most amazing experience ever.”

Alexia Foods “Reinvent a Classic”Alexia launched “Reinvent a Classic II” where 22 top food bloggers were invited to create the next great Alexia french fry to be sold in stores. The top four fry flavors are now up for consumer vote on Alexia’s Facebook page at www.Facebook.com/AlexiaFoods. To date, media outreach to support the campaign has secured nearly 25 million media impressions with consumer voting open through March 30, 2012.

Twizzlers – To raise awareness of the Twizzlers® Landmark™ Summer promotion, JSH&A enlisted 10 parenting / family bloggers to embark on their own landmark summer road trip and share their stories from the road. The campaign culminated with a unique execution at BlogHer 2011, featuring replicas of three national landmarks created out of Twizzlers – The Statue of Liberty, Golden Gate Bridge and Seattle Space Needle!  Not many campaigns get to have such fun creating a Twizzlers-mobile for families to drive cross-country, or build national landmarks out of the tasty treat. 

Master Lock Master MindTo generate awareness for the brand’s must-have back-to-school products and help students navigate the often challenging middle school years, Master Lock enlisted the help of the suave Master Mind and his know-it-all Little Sister. The memorable characters appeared in a series of online videos hosted on the brand’s Facebook page, along with a sweepstakes and call-to-action for consumers to submit their own perplexing school questions for a chance to have them answered in a video by the Master Mind and Little Sister. The program generated more than 139 million media impressions, more than 65,500 sweepstakes entries and helped traffic on the Facebook page grow by more than 61 percent. 

Jim Beam- Spirits were high at the global celebration announcing that the newly named Beam Inc., now operating as a stand-alone pure-play spirits company trading on the New York Stock Exchange under the ticker BEAM. JSH&A partnered with the company to help kick off the celebration with a global webcast. More than 500 attendees were on-site at the Jim Beam Distillery in Clermont, Kentucky, with thousands of employees and friends of the company tuning in online to commemorate the milestone.

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Who Influences Brian Solis?

September 9th, 2010 | by: Jonni Hegenderfer
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Brian Solis has his eye on Social Media

Brian Solis has his eye on Social Media

 

Brian Solis is considered a Rock Star at JSH&A.  His recent book signing at Border’s in Chicago was attended by several enthusiastic JSH&A-ers who later gushed over their conversations with the well-known social media guru.  I have to admit – we have some very smart folks here who know a person of influence when they meet one.

So it’s especially interesting that Solis is attempting to determine who and what generates “influence” in social media.  Is it someone like Ashton Kutcher with going-on six million Twitter followers, or a popular mommy blogger like Dooce with a huge audience, or the Huffington Post – currently ranked the top blog by Technorati, or a topic-specific expert in your industry who posts observations on research?  Solis asks the important question of the value of “quantity” versus “quality” in social media.  Influence, according to Solis, must have the ability to create action.

As we have all seen, anyone can develop an international presence and position themselves as an “authority” with an inexpensive yet aggressive internet publishing campaign.  Solis negates the assumption that popularity (or quantity of followers) equals influence.   He questions Fast Company’s Influence Project which searched for the most influential persons online – based on clicks in an online voting campaign. 

Help shape the dialogue on “Influencers” by participating in a survey being conducted by Solis in partnership with Vocus.  Go to http://www.zoomerang.com/Survey/WEB22B4LBT63TN

For more insights, go to http://www.briansolis.com/2010/08/please-repeat-influence-is-not-popularity/

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Would Anybody Tell A Friend?

July 21st, 2010 | by: Deanna Killackey
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Would anybody tell a friend?

That’s the question posed to attendees at this week’s GasPedal “Super Genius” word-of-mouth conference.  It’s a key question we should bring to the table at the start of every brainstorm. After all, winning ideas are those that transform consumer’s indifference into love – something they’d be excited to pass along to a friend.

JSH&A was on hand to talk with Andy Sernovitz, CEO of GasPedal, as well as other influentials in the WOM and social media arena.  Here’s a look at our conversation with Andy.

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